Terms of service

OVERVIEW

Welcome to KartalYuvası! The terms “we”, “us” and “our” refer to [SELLER]. KartalYuvası operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, as a customer, with a carefully curated shopping experience (the “Services”). KartalYuvası is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with all policies referenced herein (collectively, the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover matters such as disclaimers of warranties and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you have reached the age of majority in the state or province in which you reside and that you have given us your consent to allow any of your minor dependants to use the Services on devices that you own, purchase or manage.

In order to use the Services, access or browse our online stores, or purchase any product or service that we offer, you may be required to provide certain information, such as your email address and billing, payment and shipping information. You represent and warrant that all information you provide in our stores is accurate, current and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity carried out under your account. You may not transfer, sell, assign or license your account to another person.

SECTION 2 – OUR PRODUCTS

We make every effort to accurately represent our products and services in our online stores. However, please note that colours or product appearance may vary on your screen depending on the type of device you use to access the store and its settings and configuration.

We do not warrant that the appearance or quality of any products or services displayed or offered through our online stores will meet your expectations or be identical to the way they appear online.

All product descriptions are subject to change at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products we offer to any person, geographic region or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. KartalYuvası reserves the right to accept or reject your order for any reason and at its sole discretion. Your order is not considered accepted until KartalYuvası confirms its acceptance. We must receive and process your payment before your order can be accepted.

Please review your order carefully before submitting it, as KartalYuvası may not be able to accommodate cancellation requests once an order has been accepted.

If an order is not accepted, is changed or is cancelled, we will attempt to contact you using the email address, billing address and/or telephone number provided at the time the order was placed.

Products purchased by you are subject to return or exchange only in accordance with our Refund Policy [LINK].

You represent and warrant that products purchased by you are intended for your personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, advertised prices do not include taxes, shipping, handling, customs or import charges.

Prices published in our online stores may differ from prices offered in physical stores or other online stores operated by us or third parties. From time to time, we may offer promotions through our Services that may affect prices and that are subject to terms and conditions separate from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that: (i) the credit card information you provide is accurate, complete and valid; (ii) you are authorised to use the relevant credit card for the purchase; (iii) charges incurred by you will be honoured by your credit card company; and (iv) you will pay all charges at the published prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping and delivery delays. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs procedures or events beyond our control.

Title to and risk of loss of the products pass to you when we deliver the products to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, images, pictures, graphics, product reviews, video and audio content, and the design, selection and arrangement thereof, are owned by KartalYuvası, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing contained herein shall be construed as granting you any licence or other right under any patent, trademark, copyright or other intellectual property right of KartalYuvası, Shopify or any third party.

Unauthorised use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by KartalYuvası.

The KartalYuvası name, logo, product and service names, designs and slogans are trademarks of KartalYuvası or its affiliates or licensors. You may not use such trademarks without KartalYuvası’s prior written permission.

The Shopify name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans appearing in the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

As part of the Services, you may be provided with access to customer tools offered by third parties that we do not monitor, control or manage.

You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services, including new tools and resources. Such new features will also be considered part of the Services and will be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may include materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for reviewing or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave our Services and access such materials or third-party websites, you do so at your own risk.

We are not liable for any harm or loss arising from your access to any third-party website or from your purchase or use of products, services, resources or content available on such websites.

Please review the third party’s policies and practices carefully and make sure you understand them before engaging in any transaction.

Complaints, claims, concerns or questions regarding third-party products and services should be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[NOTE TO SELLER: This section accurately describes Shopify’s relationship with your store and should not be removed or modified.]

KartalYuvası is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchase transactions made through our store are made directly with KartalYuvası.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and KartalYuvası and has no liability whatsoever, including for any injury, damage or loss arising from products or services purchased.

You hereby expressly release Shopify and its affiliates from all claims, damages and liabilities arising out of or relating to your purchases and transactions with KartalYuvası.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK]. Certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed here.

By using the Services, you acknowledge that you have read this Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services for the purpose of providing and improving the Services.

Information you submit to the Services may be transferred to and shared with Shopify and third parties located in countries other than your country of residence in order to provide services to you.

For more information about how your personal information is used by us, Shopify and our business partners, please review our Privacy Policy [LINK].

SECTION 11 – FEEDBACK

If you submit, upload, share, email or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable and royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium and for any purpose, including commercial purposes.

For example, we may exercise the rights granted under this licence to operate, provide, evaluate, develop, improve and promote the Services and to perform our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that: (i) you own or otherwise have all necessary rights in and to all Feedback; (ii) you have disclosed any compensation or incentive received in connection with providing Feedback; and (iii) your Feedback complies with these Terms.

We are under no obligation to: (1) maintain your Feedback in confidence; (2) pay compensation for your Feedback; or (3) respond to your Feedback.

We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, libellous, pornographic, obscene or otherwise objectionable, or that violates any party’s intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any third party’s rights, including copyright, trademark, privacy, personality or other personal or proprietary rights.

You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive or obscene material, or any computer virus or other malware that could in any way affect the operation of the Services or any related website.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback.

You are solely responsible for any Feedback you submit and its accuracy. We accept no responsibility and assume no liability for Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

From time to time, information on the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders at any time without prior notice if any information is inaccurate, including after you have submitted your order.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not directly or indirectly access or use the Services:

(a) for any unlawful or malicious purpose;

(b) to violate any international, federal, state or local regulation, rule, law or ordinance;

(c) to infringe or violate our Intellectual Property Rights or the Intellectual Property Rights of others;

(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or injure our employees or any other person;

(e) to submit false or misleading information;

(f) to send, knowingly receive, upload, download, use or reuse any material that does not comply with these Terms;

(g) to transmit or procure the sending of any advertising or promotional material, including any “junk mail”, “chain letter”, “spam” or similar solicitation;

(h) to impersonate or attempt to impersonate another person or entity; or

(i) to engage in any other conduct that restricts or inhibits any person’s use or enjoyment of the Services or that, as determined by us, may harm KartalYuvası, Shopify or users of the Services or expose them to liability.

You also agree not to:

(a) upload or transmit viruses or other types of malicious code that may be used in any way that affects the functionality or operation of the Services;

(b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services;

(c) collect or track the personal information of others;

(d) use the Services for spam, phishing, pharming, pretexting or deceptive purposes;

(e) use any robot, spider, scraping, data-gathering or extraction tools, automated device or process, artificial intelligence tools (for example, agentic AI), or automated or manual methods to access the Services; or

(f) interfere with, circumvent or defeat any security or authorisation features, robot exclusion headers or other measures we use to restrict access to the Services.

If we determine that you have violated any part of these Terms, we reserve the right to suspend, disable or terminate your account at any time without prior notice.

SECTION 14 – AGENTS

14.1 This section (“Agent Terms”) applies if you use, permit, enable or cause an Agent to be deployed to access, use or interact with any Service.

“Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the direction of any person or entity and that may operate using a person’s device or on their behalf without direct supervision.

14.2 No Agent may access, use or interact with the Services unless it identifies itself at all times and operates in strict compliance with the requirements set out in Section 14.4 below.

In addition, no Agent may access, use or interact with the Services if we request that the Agent cease accessing, using or interacting with any Service.

14.3 We may limit how and in what manner any Agent may access, use or interact with the Services, including through technical measures.

14.4 Agents must:

(i) indicate in all HTTP/HTTPS requests that the request originates from an Agent and clearly identify the Agent by name in the user-agent string using “Agent/[agent name]”;

(ii) not conceal or obscure the fact that any access, use or interaction originates from an Agent, including by (a) imitating human behaviour and interaction patterns or (b) completing or bypassing CAPTCHA or other measures designed to distinguish computer use from human use;

(iii) truthfully answer any question or request intended to determine whether an interaction comes from a human or a computer; and

(iv) not circumvent or otherwise defeat any measure intended to prevent, restrict, modify or control Agents’ access to, use of or interaction with the Services.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services, or any part of them, at any time without notice and at our sole discretion, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information and any action you take based on it is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to our Services, or by anyone who may be informed of any of their contents.

EXCEPT AS EXPRESSLY STATED BY [SELLER], THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES; THEREFORE, THE DISCLAIMERS ABOVE MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL [SELLER], OUR BUSINESS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INJURY, LOSS, OR CLAIM, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES, ANY PRODUCT OBTAINED THROUGH THE SERVICES, OR ANY OTHER CLAIM IN ANY WAY RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCT.

THIS INCLUDES ANY LOSS OR DAMAGE ARISING AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT OR PRODUCT, INCLUDING ANY ERRORS OR OMISSIONS IN ANY CONTENT PUBLISHED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless [SELLER], Shopify and their respective affiliates, business partners, directors, officers, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, claims, or demands, including reasonable attorneys’ fees, payable to any third party arising out of or related to:

(1) your breach of these Terms of Service or any documents incorporated by reference;

(2) your violation of any law or the rights of a third party; or

(3) your access to or use of the Services.

We will notify you of any claim subject to indemnification; however, any delay in providing notice will not relieve you of your obligations unless you are materially prejudiced by such delay.

We may control the defense and settlement of any such claim, including the selection of legal counsel, at your expense. However, we will not agree to any settlement that imposes a non-monetary obligation on you without your consent, which shall not be unreasonably withheld.

You agree to cooperate in the defense of any indemnified claim, including by providing relevant documents.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined by a court of competent jurisdiction to be unlawful, invalid, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service.

Such determination shall not affect the validity or enforceability of any remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in relation to the Services constitute the entire agreement and understanding between you and us regarding your use of the Services and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, including, without limitation, any prior versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not assign, transfer, or delegate this agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempted assignment, transfer, or delegation in violation of this provision shall be void.

We may assign, transfer, or delegate these Terms and our rights and obligations without notice to you and without obtaining your consent.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements under which we provide you with the Services shall be governed by and construed in accordance with the laws applicable in the jurisdiction where KartalYuvası has its principal place of business.

You and KartalYuvası agree to submit to the jurisdiction and venue of the competent federal, state, or regional courts in that jurisdiction.

SECTION 23 - HEADINGS

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO THE TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website.

It is your responsibility to check our website periodically for changes.

We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will become effective on the date specified in the notice.

Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes your acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service may be sent to:

info@kartalyuvasi.eu

Our contact information is as follows:

MEZ Crafts Lithuania UAB
A. Juozapavičiaus St. 6/2, LT-09310 Vilnius, Lithuania
Company Registration Number: 304055463
VAT Number: LT100009564010
Phone: +370 5 207 2002
info@kartalyuvasi.eu